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Subscribe to status updates

Feature RequestStatus Pages

Is your feature request related to a problem? Please describe.

  1. I want to allow users to subscribe to status updates from our service.
  2. I want to subscribe to Checkly's status so I know when the service is down or degraded, because:
  3. This might impact how our customers see the status or our service;
  4. We want to know that our services might not be monitored for the duration of the inciden.

Describe the solution you'd like An option on Checkly's status page allowing users to subscribe to updates.

Ideally, they would be able to choose between multiple ways to get notifications, like RSS/Atom feeds, email, Slack, maybe even webhook - see example from Github's status page:

image

Which is similar to Sentry's - it seems they use Atlassian Status Page.

I see #297 asks for a specific type of update, but I'd like to have more options than just email.

original GH issue link https://github.com/checkly/public-roadmap/issues/304

Posted by Tim Nolet ·
Status: Completed18 comments

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Comments18

  • Rafael Leite

    •

    Sep 27, 2023

    We're also looking for this. Ideally, our customer would be able to choose between these channels: e-mail, Slack, RSS. The Webhook channel is a good idea as well.

  • Yawar Amin

    •

    Oct 9, 2023

    Duplicate of https://feedback.checklyhq.com/submissions/6464dc260f356460eca40e96

    • Tim Nolet

      •

      Oct 11, 2023

      @Yawar Amin thanks for helping here. I will merge this with the other ticket as it has more upvotes. Upvotes on this ticket should be reflected in the already existing one.

  • Yawar Amin

    •

    Oct 9, 2023

    Duplicate of https://feedback.checklyhq.com/submissions/6464dc260f356460eca40e96

    • Tim Nolet

      •

      Oct 11, 2023

      @Yawar Amin thanks again. Will also merge this to the existing items.

  • Rikard Nilsson

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    Nov 15, 2023

    Hey @Marc Costea, thanks for the feedback! You're not the only one who likes this; we have another post on the topic here: https://feedback.checklyhq.com/submissions/6464dc260f356460eca40e96

    I'll merge the two to keep all the upvotes and information in one place.

  • Marc Costea

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    Nov 15, 2023

    We are also looking for this

  • jason griffo

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    Sep 27, 2024

    We use Statuspage from Atlassian and are also looking to move. To add the customer has the ability to subscribe specifically to different components depending on what service or product they have purchased from us

  • Mark Wightman

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    Oct 7, 2024

    This would be massively valuable for us. Our enterprise partners who use our service have time-critical work and currently depend on us alerting them to issues. Having them be able to get those alerts directly would be very helpful.

  • ujovlado

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    Jun 7, 2023

    We want to switch our public communication regarding incidents to Checkly and this is the last thing which is missing - option to subscribe.

    I think there are multiple levels how this can be implemented.

    Minimal

    • User can subscribe to general updates (or to whole status page)

      • He will receive an email about every status posted to (incident, maintenance, ...)

    Advanced

    • User is able to to subscribe to whole status page or to specific incidents

      • And optionally choose if he wants to receive email about every status

    • Tim Nolet

      •

      Jun 8, 2023

      hey, thanks reporting this. We are looking into this. Can I ask what status page provider you are using currently?

  • Tim Nolet

    •

    Jun 8, 2023

    @ujovlado this is a good addition, we are looking at adding this soon.